F.A.Q.’s

Answers to Q's

How does the laser engraving process work?

We use a diode laser which operates on a gantry rig system. The laser is very precise and has an accuracy of less than 1mm.

What kind of materials can be engraved using a laser?

Currently we can engrave on wood, cork, slate, leather and glass.

What is the turnaround time for laser engraving orders?

This is dependant on a number of factors including size and complexity of order, current workload and where the order is being sent to. However, we aim to have started your work within 2 working days of receiving your order.

Can you engrave custom designs and logos?

Yes! We can even help you with design

Do you offer any discount for bulk orders?

Yes we can, get in touch with us to find out more details.

How do I submit a design or artwork for engraving?

Simply fill in the online form on the 'Ordering' page of our website and upload your design/logo. We will then contact you to confirm order details.

What are your pricing options for laser engraving?

These vary and will depend on what you would like done, the quantity and material used. Contact us for a no obligation quote.

Can you engrave on curved or irregular surfaces?

Sadly we cannot currently effectively engrave on a curved surface, however, we hope to be able to in the not too distant future.

What file formats do you accept for design submissions?

PNG, JPEG, SVG are our preferred file types, but do get in touch if you have another format that you want to use. Needless to say the detail and quality of the file will be reflected in the quality of the engraving.

Do you offer shipping for engraved products?

Yes we do! We can send your product(s) using an international and reputable courier service, costs vary dependant on size, weight and destination. Contact us for a quote.

Can I provide my own materials for laser engraving?

We prefer to provide the materials, however, we may be able to engrave directly on your material. Contact us to find out.

Can I see a sample prior to confirming the order?

Yes we can provide a mock up in advance.

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